Update Winter 2021

As we head into the busy winter season, we want to reach out with some updates. 

At Infinity Family Care, we are working hard to help our patients stay safe and healthy. 

  • We encourage you to keep scheduled appointments for chronic conditions, these can often be done virtually if you are not feeling well, or are not comfortable coming into the office in person. 
  • Please DO NOT come into the office with upper respiratory symptoms (cough, sore throat, fever, sinus congestion, headache/body aches etc.) without speaking with us first. 
  • We are doing COVID testing in your car by appointment, both rapid antigen tests (results in 20 minutes) and PCR send out to Quest (1-3 day turnaround time right now). When volume is high, we prioritize testing for people with symptoms or a known direct exposure. It is a good idea to have some rapid antigen tests at home (BinaxNOW is sold for home use) as a first line test if unclear symptoms or to check before visiting extended family.
  • Current patients can schedule virtual visits via our website, or using this link: https://infinityfamilycare.as.me/VirtualVisit
  • Current patients who need to be seen for a more urgent “same day sick,” non-upper respiratory issue, (think UTI, ankle injury) can schedule using this link: https://infinityfamilycare.as.me/SameDaySickVisit
  • You can use Spruce, Elation Passport or the main office phone to communicate with us. Please allow 48 hours for refills or other non-urgent matters during this busy time. If you need to speak with us more urgently, the best way is always the main phone, 508-339-2900 – you may get a voicemail box if Christine is on the other line, this voicemail is monitored very regularly throughout the day and urgent messages will be responded to as soon as possible. 

COVID cases and hospitalizations are rising again in Massachusetts, which, combined with a new variant of concern, and a shortage of health care workers, means we cannot let down our guard this winter. Layered mitigation strategies are imperative, with the goal to keep you, your family and friends out of the hospital. We recommend you:

  • Get a COVID vaccine (and booster) if eligible
  • Get a flu vaccine
  • Wash your hands or use hand sanitizer frequently and avoid touching your eyes/nose/mouth as much as possible
  • Wear a mask if indoors with groups of people outside of your household 
  • Stay home and get tested if you have any new upper respiratory symptoms
  • Quarantine (stay away from non-household members) if you are a direct contact of someone with COVID during their infectious period – watch for symptoms for 14 days after exposure – get tested right away if you develop symptoms, if you are still asymptomatic 5 days after exposure you can get tested and, if negative, leave quarantine on day 8, but you should continue to wear a mask in public and self-monitor for symptoms for the full 14 days
  • Isolate for 10 days if you test positive for COVID – reach out to us about specifics for yourself and your family if you or a family member tests positive
  • Get adequate sleep, eat some extra fruits and veggies, exercise and talk with us to be sure any chronic conditions that could put you at higher risk are well controlled
  • Get your COVID info from reliable, up to date sources, we recommend Dr. Katelyn Jetelina aka “Your Local Epidemiologist” who has a very useful blog and newsletter interpreting up to the minute science into language everyone can understand:  https://yourlocalepidemiologist.substack.com/subscribe