How to Reach Us

Email

You can email us at info@InfinityFamilyCare.com. This is a non-encrypted email so don’t send sensitive information this way, email will be responded to within 1 business day

Spruce

Secure messaging app that is a secure connection between you and your doctor – send non-urgent questions or updates to your doctor including photos, documents, and free text – these communications are integrated into your medical record at Infinity Family Care. Please note this is for non-urgent items that will be responded to by the end of the day or next business day for after-hours/weekends. Ask any of our staff if you need help getting set up on Spruce.

Phone

The main office number 508-339-2900 is the best way to reach us urgently any time of day or night. If you have an urgent matter the answering service will contact your doctor 24/7.

How We Reach You

Phone

Please be sure to let us know if your contact numbers change so we can reach you urgently if needed.

Spruce

Please be sure that your app is set up to send you notifications when you have a new message from us, no group messages are sent this way so any message you receive is a personal communication from your doctor.

Email

We will occasionally send group emails to all active patients, we respect your time so we keep these to a minimum but please do open and read them as they contain clinical or operational updates about the practice.

Facebook

Please “like” and follow our page www.facebook.com/InfinityFamilyCare we post practice news and events as well as articles we think our patients may be interested in. If you have a good experience with Infinity Family Care we would love it if you submit a post to our page (no specific medical information for obvious reasons!). Most of our growth is through word of mouth so please comment away and share any posts you think your friends and family may be interested in!

Newsletter

We are in process of getting our newsletter up and running. This will be sent to your email and available on our website.

Office Hours/Holiday Closings

The office is open Monday-Friday from 9:00am-5:00pm. Scheduled office/virtual visits outside these hours can be arranged depending on availability.

Holiday Closings: the office will be closed for the following holidays, on these days current patients can still contact their doctor for urgent matters by calling the main office number.

  • Monday, January 2, 2017 – New Year’s Day
  • Monday, January 16, 2017 – Martin Luther King Day
  • Monday, February 20, 2017 – President’s Day
  • Friday, April 14, 2017 – Good Friday
  • Monday, May 29, 2017 – Memorial Day
  • Tuesday, July 4, 2017 – Fourth of July
  • Friday August 4, 2017 – Employee Appreciation Day
  • Monday, September 4, 2017 – Labor Day
  • Monday, October 9, 2017 – Columbus Day
  • Friday, November 10, 2017 – Veterans Day
  • Thursday, November 23 and Friday November 24, 2017 – Thanksgiving
  • Monday, December 25, 2017 – Christmas